Here you can see which information is collected automatically and its purpose.
Søndergade 23B, 1. tv.
Telefon: +45 77344388
Data controller: Pierre Rindsig
Cookies cannot infect computers with viruses or malware. It is possible to delete and block cookies.
You can change your cookie settings any time. Below is the description of the data storage we use in our cookies:
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Please state your consent ID and date when you contact us regarding your consent. Your consent applies to the following domains: pensopay.com
Your current state: Allow all.
Your consent ID: 8tEoGhoy7Tk1et+61wcRJYiGqiiPQe3d1AcRDYPfu2F57HPWsZklOg==Consent date: Wednesday, August 31, 2022, 03:35:33 PM GMT+2
Change your consent | Withdraw your consent
Cookie declaration last updated on 07/08/2022 by Cookiebot:
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
|__cfruid||Zendesk||This cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators.||Session||HTTP Cookie|
|__zlcstore||Zendesk||This cookie is necessary for the chat-box function on the website to function.||Persistent||HTML Local Storage|
|_grecaptcha||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||Persistent||HTML Local Storage|
|_GRECAPTCHA||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||179 days||HTTP Cookie|
|AWSALBCORS||Zendesk||Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.||6 days||HTTP Cookie|
|CookieConsent||Cookiebot||Stores the user’s cookie consent state for the current domain||1 year||HTTP Cookie|
|rc::a||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||Persistent||HTML Local Storage|
|rc::b||This cookie is used to distinguish between humans and bots.||Session||HTML Local Storage|
|rc::c||This cookie is used to distinguish between humans and bots.||Session||HTML Local Storage|
|ZD-suid||Zendesk||Unique id that identifies the user’s session.||Persistent||HTML Local Storage|
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
|ZD-store||Zendesk||Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user.||Persistent||HTML Local Storage|
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
|_ga||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||399 days||HTTP Cookie|
|_ga_#||Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.||399 days||HTTP Cookie|
|_gat||Used by Google Analytics to throttle request rate||1 day||HTTP Cookie|
|_gid||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 day||HTTP Cookie|
|ZD-buid||pensopay.com||Unique id that identifies the user on recurring visits.||Persistent||HTML Local Storage|
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
|__zlcmid||Zendesk||Preserves users states across page requests.||1 year||HTTP Cookie|
|_fbp||Meta Platforms, Inc.||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||3 months||HTTP Cookie|
|ads/ga-audiences||Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.||Session||Pixel Tracker|
|smartlook_setup_retry_after||Smartlook||Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.||Persistent||HTML Local Storage|
|smartlook_setup_retry_after_reason||Smartlook||Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.||Persistent||HTML Local Storage|
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
|42721ba940504938a11f120782cc60d00a94b3615ff049f5b39863caa24939f8||briskeagle.io||Pending||1 year||HTTP Cookie|
Personal data are all kinds of different information that can be attributed to a person. When using our website we collect and process a number of these personal information, this also apply for: analysis tools, live chat, and registration forms.
We collect and process the following type of information: a unique ID, technical information about your computer, tablet or phone, your IP-address.
When using our contact form with submission options on our website, information is stored in our e-mail system for us to answer your questions. The contact information is not used for marketing, signing up for emails or anything of the kind without you requesting this.
Your data will not be forwarded outside the organization unless it is relevant to the subject and only if we have your approval.
To give us the best insight and comparison of data for our website we use analysis tools that are based on anonymous data: Google Analytics, Facebook, Pixels, and Sitecontrol.
You have the right to not be included in our analyzes at any time – however, we appreciate that you help us make our website better for us to understand what and where to potentially improve.
A sub-processor is a third-party data processor used by pensopay, who has access to various data including personal data. At pensopay we use several different data sub-processors to handle different tasks as described below.
|ZenDesk||USA||Customer service||11.jan. 2021|
|Webshipper||Denmark||Terminated 2022||Shipping||1.may 2021|
|Slack||USA||Internal communication||11.jan. 2021|
|QuickPay||Denmark||Payment gateway||2.mar. 2018|
|Flexfone||Denmark||Phone support||2.mar. 2018|
|MailChimp||USA||Terminated 2019||E-mail service||2.mar. 2018|
|Calderaforms||USA||Terminated 2018||PDF conversion tool||2.mar. 2018|
|Lazzaweb||Denmark||Terminated 2022||Google Adwords||2.may 2018|
|Amazon AWS||Irland||Hosting||2.may 2018|
|Magelabs||Denmark||Terminated 2021||Development||2.may 2018|
|Wannafind||Denmark||Terminated 2022||Hosting||2.may 2018|
|Thagaard Konsulenthus||Denmark||Website||22.oct 2019|
|AutopilotHQ Inc.||USA||Newsletter||11.jan. 2021|
|USA||Ads||30. mar 2020|
We have taken technical and organizational measures to ensure that your information will not accidentally or illegally be deleted, published, lost, deteriorated, or be known by unauthorized people, misused, or otherwise be processed in violation with the law.
If such data breach should occur all our registered users will be contacted within 72 hours with information about which data is lost including instructions on what to do about it. In a situation with security breach, we will do our absolute best to reduce any data loss for our users.
We value all data both yours and our own. We protect the data with the following initiatives which we always keep up to date: SSL Encryption, Firewall, Safety net, Training of staff, Password strength, Password Breach Block.
If you send us data in contact forms, these will be kept for 24-72 hours for safety reasons after which they will be deleted manually from our system and transferred to the customer’s 3rd party (the acquirer).
pensopay’s employees will have access and will be able to edit the information submitted by the user, because they must be able to provide support based on this information.
All analytical data is kept indefinitely as these are anonymous. We use this data to monitor and improve our online activity.
Our customer archive is stored based on Danish law and are explained further in our trading conditions.
Data breach procedures
At pensopay we use updated firewalls that tells us if our security has been breached – whether this is a breach on the firewall, or it is a password breach we will be notified as soon as possible so we can take care of the situation.
In addition, our firewall provides us with weekly updates on attempted attacks on our security as well as alarms in case of increased attempt activity. Because of this, we are always informed about possible attacks on our website.
Exporting and deletion of data
You have the right to get insight on the data we keep on you. You can have your personal data exported from our system and sent to you.
In general, all the data you have sent us will be part of the ticket that is automatically formed on your e-mail including the documents you have submitted when creating it.
You can also ask that we delete all your personal data. However, this does not include any type of data that we are required to store for administrative, legal or security reasons. Which is most of the personal data we keep due to money laundering legislation.
If you have any questions, please feel free to contact pensopay A/S at email@example.com.